Privacy Policy

Effective date: October 21, 2026

This Privacy Policy explains how Pixel Mint ("Pixel Mint", "we", "us" or "our") collects, uses and protects information when you visit pixelmint.in (the "Website") or contact us about our website design, website development and landing page services.

By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

1. Information we collect

Information you give us

When you send a quote request through our contact form, we collect:

  • your name
  • your email address
  • the service you are interested in
  • your message and anything you choose to include in it

If you contact us by email or WhatsApp, we receive the details you share there, such as your name, email address, phone number and the content of your messages.

Information collected automatically

When you visit the Website, some information is collected automatically by us and by the service providers that help run the Website:

  • Technical data: IP address, browser type and version, device type, operating system, language settings and referring page.
  • Usage data (Google Analytics): pages viewed, time spent on the site, how you arrived (for example from a search engine), approximate location (city/country level) and interactions such as button clicks. See section 4.
  • Server and security logs: our hosting provider records basic request data (such as IP address, time of request and requested page) to keep the Website secure and working properly.

We do not ask for, and ask you not to send us, sensitive information such as financial account details, government ID numbers or health information.

2. How we use your information

We use the information we collect to:

  • respond to your enquiries and prepare quotes
  • communicate with you about your project, by email or WhatsApp
  • provide, operate and improve our services and the Website
  • understand how visitors use the Website so we can make it better
  • protect the Website against spam, abuse and security threats
  • comply with legal obligations and enforce our rights

We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

3. Legal basis for processing

Where data protection laws require a legal basis, we rely on:

  • Your consent, for example when you submit the contact form or accept analytics cookies. You can withdraw consent at any time.
  • Steps before entering into a contract, when you ask us for a quote or to discuss a project.
  • Our legitimate interests, such as running a secure, working website and improving our services, where those interests are not overridden by your rights.
  • Legal obligations, where we must keep or share information to comply with the law.

4. Cookies and analytics

We use Google Analytics, a web analytics service provided by Google, to understand how visitors use the Website. Google Analytics uses cookies and similar technologies (for example the _ga cookie) to collect usage data, which is processed by Google on our behalf. We use this information only in aggregated form to improve the Website.

Where required by law, we will ask for your consent before setting analytics cookies. You can:

Learn more about how Google uses data: https://policies.google.com/technologies/partner-sites (opens in new tab)

The Website does not use advertising cookies or ad-tracking pixels.

5. Third-party services we use

We use trusted service providers to run the Website. They process data only as needed to provide their services:

  • Cloudflare – website hosting, security and content delivery.
  • Web3Forms – processes contact form submissions and delivers them to our inbox.
  • Google – Google Analytics (usage statistics). The website's fonts are hosted on our own site, so loading them does not connect you to Google.
  • Hostinger – our business email provider for info@pixelmint.in.
  • WhatsApp (Meta) – if you choose to message us on WhatsApp, your conversation is handled under WhatsApp's own terms and privacy policy.

These providers have their own privacy policies, and we encourage you to read them.

6. Sharing your information

We do not sell, rent or trade your personal information. We share it only:

  • with the service providers listed above, to operate the Website and our services
  • if required by law, regulation, court order or government request
  • to protect our rights, property or safety, or that of our clients or others
  • as part of a business transfer, such as a merger or sale of the business, in which case your information would remain protected by this policy

7. International data transfers

Our service providers may store and process data in countries other than your own, including the United States and India. Where we transfer personal information across borders, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.

8. How long we keep your information

  • Enquiries and project communications: up to 24 months after our last contact with you, unless we need to keep them longer for an ongoing project, legal, tax or accounting reasons.
  • Analytics data: kept in Google Analytics for up to 14 months, then deleted automatically.
  • Server and security logs: kept by our hosting provider for a short period, according to its own retention settings.

When information is no longer needed, we delete it or make it anonymous.

9. How we protect your information

The Website is served over a secure, encrypted connection (HTTPS), and we use reputable providers with strong security practices. We limit access to personal information to people who need it to respond to you. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you
  • correct inaccurate or incomplete information
  • delete your information
  • withdraw consent at any time, where we rely on consent
  • object to or restrict certain processing
  • receive your information in a portable format
  • nominate someone to exercise your rights on your behalf, where the law allows
  • complain to your local data protection authority

These rights may arise under laws such as India's Digital Personal Data Protection Act, 2023, the EU and UK GDPR, Canada's PIPEDA, and US state privacy laws such as the California Consumer Privacy Act (CCPA). We do not sell or "share" personal information for cross-context behavioural advertising as those terms are defined in the CCPA.

To exercise any of these rights, email us at info@pixelmint.in. We may need to verify your identity before responding, and we aim to reply within 30 days.

11. Children's privacy

The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us personal information, please contact us and we will delete it.

12. Links to other websites

The Website links to other websites, including websites we have built for our clients. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing any information with them.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Effective date" at the top of this page. If the changes are significant, we may also make a notice more visible on the Website. Please check this page from time to time.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us: